I have a fascinating opportunity for someone who is interested in combining skills in social and digital media with meaty corporate reputation management. The level of the role would suit someone around Account Executive level.

My client is a specialist consultancy whose purpose is to help businesses do digital better. It houses talented trainers, consultants, developers and managers who all have one thing one in common: they’re passionate about helping businesses to communicate better online through confident, skilled in-house teams. The quality of its work means it enjoys a high volume of repeat business and a great deal of trust with its clients.

The agency is looking for someone who is enthusiastic, an active social media user, and fascinated by how digital is changing the way organisations engage online. You will be confident enough to remove the mystery around digital, help people overcome their fears and provide constructive challenges for more experienced teams.

Your role will be to support the team to design and deliver social media training and consulting projects for a wide variety of clients, from global brands to public sector institutions and charities. This will include:
– researching and writing scenarios for social media crisis simulations
– designing and delivering workshops to build skills with digital channels
– coaching clients to write better blogs or improve their digital channels
– presenting scenarios, workshops and recommendations to client audiences ranging from customer care teams to C-suite executives

Other desired experience includes:
– previous experience in crisis management, corporate communications, media or journalism
– you will have an interest in how to use digital channels to communicate with audiences in other parts of the world. Think: blogs, social, video, to reach people with limited access to the internet, or those who don’t speak English as their first language
– the ability to speak confidently as part of presentations, training or when helping to deliver pitches for new work